1️⃣ Authenticity of Products We deal in 100% original branded products only. All items are sourced from authentic channels.
2️⃣ Order Confirmation Orders are confirmed only upon full payment (for prepaid orders) or after COD verification.
3️⃣ Order Processing Please allow 2-4 working days for order processing. During sales/events, slight delays may occur.
4️⃣ Delivery Timeline Normal delivery within 3-5 working days (depending on your location). Public holidays/Eid seasons may cause courier delays.
5️⃣ Exchange & Return Policy
Exchanges are accepted within 7 days of delivery (only if the item is unused, unwashed & with original packaging).
Cash return and Exchange Available
Sale/discounted items are not exchangeable unless there is a defect.
6️⃣ Product Images We try our best to show actual product images. However, slight color variations may occur due to lighting, camera settings, and device screen resolutions.
7️⃣ Pricing & Offers
Prices may change without prior notice.
Discounts/offers are for a limited time and while stock lasts.
8️⃣ Payment Options We accept Cash on Delivery (COD) and Bank Transfer. International payments currently not supported.
9️⃣ Privacy Customer information is kept 100% confidential and used only for order processing & brand updates.
10️⃣ Rights Bilal Fabrics reserves the right to accept or cancel any order, change product listings, and update terms without prior notice.
